Cisco Store
Tech Lab Tour
About the
Cisco Store Tech Lab
The Cisco Store Tech Lab is a real retail environment powered by Cisco and Cisco Partner technology. Our collaborators can deploy technology in our stores to gather learnings and advance their products.
Through this space, we’re able to show customers where Cisco’s heading and what’s available now.
The Tour
Bayside B
Tour Stops
Cisco Live Global
01
Gridwall
From our Meraki cameras and sensors to our RFID antennas, see and touch the technology that powers the Tech Lab.
02
Cisco Store Xplorer
Using their mobile device, customers can interact with rich-content hotspots using AR. The Cisco Store Xplorer is available for download in the app store and on Google Play.
03
Wipro Vision EDGE
We use this tool to manage all the store’s digital signage from one place, create cross-screen experiences, change screens quickly, and display personalized experiences for customers.
Find them in the World of Solutions
04
Fanvoice
We pull content from our social media channels to display in-store so customers can see what’s trending at the store.
05
Everyangle
In conjunction with Meraki cameras, we use Everyangle to analyze customer data such as gender and age breakdown, customer sentiment, and more.
Find them in the World of Solutions
06
CAE Labs
We use this platform to manage and schedule our entire tech stack to save on energy consumption.
Using CAE Labs and Meraki MT40 smart power controllers, we are baselining our power consumption at Cisco Live and then scheduling our power at next year’s shows.
Ask us to set up a meeting at Cisco Live
07
Webex Connect
Whether in-store or online, our
chatbot can answer customer questions. Or, customers can choose to be connected with a live agent.
Find them in the World of Solutions
Personalize your Cisco merchandise at The Patching Station: purchase your items at the Cisco Store, then scan the QR code to select your patches and their placement. Drop off your items and watch your mobile device to be notified that your order is ready for pickup.
Check out The Patching Station in the Social Hub
08
Slido
We use Slido to get feedback in real time about the Cisco Store Tech Lab experience.
09
Meraki MDM
For our ship to home kiosks, we leverage Meraki MDM to remotely manage these iPads.
Find them in the Cisco Showcase
10
Smart Fitting Room
Customers can learn more about the products they are trying on or request a different size using a touch screen.
11
VusionGroup
These ESLs automatically connect to Meraki access points so
there is no additional infrastructure needed.
12
Meraki Display
This Apple TV app is capable of live streaming up to 16 cameras on a single display for video
wall monitoring.
Find them in the Cisco Showcase
13
Cogniac
In conjunction with Meraki cameras, this platform leverages artificial intelligence to identify the item of clothing being picked up to change the screen leveraging Wipro.
14
Captana
These cameras automatically connect to Meraki access points and leverage the Capatana cloud platform to analyze the camera feeds.
15
MeldCX
Create intelligent advertising unique to each customer by analysing customer journeys and dwell times. We use this
in combination with Meraki cameras.
Our Technology Partners
We’re here for you
Contact Us
Kaleigh Bisconti
Cisco Store Tech Lab Program Lead
kbiscont@cisco.com
9782730746
Brian Domine
Cisco Store Tech Lab Technology Lead
bdomine@cisco.com